School ICT - Whole School Managed ICT Support - Silver

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This service provides remote support by experienced technicians to keep all the schools’ IT systems running smoothly and efficiently, and advice on how best to use new technologies in the classroom.

This service provides remote support by experienced technicians to keep all the schools’ IT systems running smoothly and efficiently, and advice on how best to use new technologies in the classroom.

Service standards

•Same-day response for emergency calls.
•Remote support requests responded to within four working hours.
•On-site calls by arrangement.
•Standard helpdesk hours are 8am–4.30pm, Mon-Thu, 8am–4pm Fridays

Benefits

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More details

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Terms

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Annual contracts and other packages

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Ad-hoc support and other services

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